Leadership

Connective Capital As Social Capital: The Value Of Problem-Solving Networks For Team Players In Firms

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Executive Summary

Traditional human capital theory emphasizes a worker's investment in knowledge. However, when a worker is faced with day-to-day problems on the job, the solutions to the problems often require more knowledge from a team of experts within the firm. When a worker taps into the knowledge of experts, the worker develops his "Connective capital." Firms that value problem solving highly will develop the human resource management practices that support the environment of the sharing knowledge.

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