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Systems administration, or sys-admin as both the task and its practitioners are often abbreviated to, is essential for the smooth running of an organisation's Information Technology (IT) infrastructure and business applications. Enabling sys-admins to do their work efficiently and safely throws up many challenges, not least because they need to operate with higher levels of privilege than normal users. Associating the use of privilege with individual sys-admins is essential for compliance purposes. Ensuring all the data required by auditors is collected and stored is necessary for maintaining infrastructure compliance and is only guaranteed if the processes for doing so are automated.
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