Consumers Are Ready For The Networked World. Are You?

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Executive Summary

The boundaries of the telecommunications industry continue to blur as technology, business and consumer trends redefine the digital services marketplace. Long talked about, "Convergence" is now an accurate description of the current business model of the communications services industry. Carriers, software companies, high-tech firms, media enterprises, entertainment conglomerates - all may find themselves collaborating and partnering one day and competing against each other the next.

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