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For most companies, continuous improvement techniques produce tantalizing gains in the short term, but it's usually a different story when it comes to benefits over the long haul. This paper finds that leading companies do more than just apply improvement disciplines such as Lean Six Sigma-they concentrate those disciplines on the highest value projects and support them fully from the top down. Operational Excellence addresses the way the business is set up and how the work is executed on a day-to-day basis. Execution Excellence is specifically focused on how to out execute the competition.
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