Enterprise Software

Converging on Business-IT Alignment Best Practices: Lessons Learned from a Dutch Cross-Governmental Partnership

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Executive Summary

An empirical study that explores business-IT alignment processes in a Dutch cross-governmental partnership is summarized in this paper. The aim of the study was to identify processes that contribute to improve such alignment. This study represents a continuation of previous validation efforts that helped the users to confirm the business-IT alignment process areas that should ultimately be included in the ICoNOs MM - a maturity model to assess operational business-IT alignment in networked organizations. Evidence was sought for the alignment of business and IT through the use of information systems to support the requirements of the organization in a specific project.

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