Unified Comms Investigate

Coordinating Conferencing and Collaboration

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Executive Summary

To make the most of the opportunities presented by the global economy, enterprises need a comprehensive, streamlined communication infrastructure. This is one that integrates all of their communication devices and software. Enter unified communications.

To improve business outcomes while reducing costs and encouraging environmental sustainability, UC integrates various communication applications. These include:

  • Telephony
  • Conferencing and collaboration
  • Messaging
  • Call center solutions
While all important, new software-based conferencing and collaboration solutions for audio and web conferencing, face-to-face conferencing via video and other collaboration.tools are allowing companies to report achieving measurable improvements in corporate performance. These include increased efficiencies, total cost savings and environmental carbon footprint reductions.

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