IT Employment

CORE Frameworks: LivePerson (chat) Integration

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Executive Summary

LivePerson is an awarding-winning live chat service with a proven record in helping companies increase sales and improve customer service. Using this complete customer intelligence solution is easy and businesses can take full advantage of seeing how every visitor arrived on the site (paid search, online banner, etc.), whether they're repeat visitors and chatters, their city and country, value of items in their shopping cart, or any other visitor attribute that's important to a particular business. It also lets companies assess visitor interests based on pages viewed, items in their carts, or forms they've completed. LivePerson live chat allows businesses to chose who to engage in a direct conversation and also to optimize Web content, processes and marketing initiatives.

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