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The secret to any successful business is good customer relations. Maintaining the valuable relationships built during good financial times, shouldn't be put in jeopardy during poor ones. When collecting a debt, it is important to remember to keep things casual, at least in the beginning phase of debt collection. The key to collecting any debt is to act quickly. Don't allow too much time to pass without notifying your client that credit terms have been broken. Remember that you want to retain these individuals as customers, so treat them with respect.
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