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Corporate Responsibility And Operations Management

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Executive Summary

The world has changed since the "Limits to Growth" book of the Club of Rome in the 70s, and so has the discipline of Operations Management. The 80s and 90s brought dramatic innovations like Total Quality Management (TQM), Just-In-Time (JIT), Business Process Reengineering (BPR), and Time-Based Competition (TBC). These philosophies were mainly imported to Europe and North America from Japan, where they had been refined in the 60s and 70s and had formed the backbone of the reconstruction of its post-war economy. The important point to realize is that these philosophies brought both the tools and the building blocks of the management systems required to integrate them with company strategy.

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