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If people are struggling to stay competitive in a tough marketplace, they're not alone. Expectations of claimants, providers, and regulatory agencies are changing quicker than ever before, requiring unprecedented agility. Customer satisfaction today is measured by their ability to provide instant, detailed, and accurate answers to questions. TPL processing involving multiple databases, disparate locations, and inefficient access to documents directly opposes the service they want to provide, making it difficult to meet expectations and compete. If they want to reach their potential and soar, organizational competency and agility are crucial. With Optical Image Technology's (OIT) DocFinity suite of integrated document imaging, document management, and business process management software, they can access and manage all of their information directly from their desktop or mobile device, wherever they are.
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