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Humans are packrats by nature. Nowhere is that more apparent than in the way many small and medium sized businesses deal with their email, as they indiscriminately save overflow to their Exchange Server. The problem is that Exchange wasn't designed to be a large-scale storage database - and it definitely wasn't designed to be the repository for years' worth of email messages and related documents. According to Osterman Research, the average knowledge worker sends and receives 120-124 email messages each day, which equates to 10 to 16MB each day.
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