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Emerging virtualization technologies are making ubiquitous access to on-demand computing, network and storage resources o deliver various applications over public Internet. This paper presents how the telecom Operation Support Systems(OSS) that provide Enterprise to Enterprsie (E2E) transactions, switching management, on-demand service management and scalability have evolved to provide next generation cloud management. Fujitsu's Social Cloud OSS provides multi-vendor, multi-network management, multi-layer Service Level Agreement(SLA) assurance, on-demand service management and impact analysis to businesses.
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