Project Management

Critical Customer Service Skills You Must Have

Download Now Date Added: Jan 2010
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Top performers are successful by being honest, respecting a client's intelligence and focusing all their energies on how to make a difference in a client's life. Your attitude, attention, and commitment to resolving customer complaints will have a huge impact on customer satisfaction and the likelihood that they will buy more. Money motivates in the short term but helping make a customer's life better will provide sustained success. This paper gives you "Top Performer" customer service skills and action items.