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CSR In Australian Credit Unions~ Decision-Making Process (Not)

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Executive Summary

This paper provides a snapshot of the role that Corporate Social Responsibility (CSR) plays in the decision-making process within small regionally based credit unions. The findings are based on a qualitative analysis of semi-structured interviews with members of the management team of credit unions. The primary analysis tool utilised was content analysis. CSR impacts are not formally captured within the decision-making processes in credit unions. While credit unions are concerned about the issues encapsulated in the concept of CSR they are yet to identify a medium to integrate measure and report on these issues.

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