Leadership

Culture Change From The Outside/In

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Executive Summary

An senior executive called recently and said that he wanted to "Change his culture." When the author asked what he had in mind, he talked about how he felt that the underlying norms, values, and ways of working were not effective and that he wanted to bring his top team together to discuss how to build a new culture. With this new statement of his organization's desired culture, he could then help people behave consistent with the new culture.

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