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Customer Service Data Sheet

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Executive Summary

Explore how Microsoft Dynamics? CRM business software arms your customer service professionals with a customer service and support solution that combines the power of productivity with ease of use.

Users can take advantage of a wealth of features like case management, workflows, dashboards, and knowledge management right within the Microsoft® Outlook® client so they can work in a way that is natural and personal to deliver consistent, fast, and efficient service.

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