Business Intelligence

Dashboard Design For Real-Time Situation Awareness

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Executive Summary

The term "Dashboard" refers to a single screen information display that is used to monitor what's going on in some aspect of the business. The key word is "Monitor." A dashboard presents the key data that you must efficiently monitor to maintain awareness of what's going on in your area of responsibility. Most dashboards are used to monitor information once a day, because more frequent use is unnecessary given the rate at which the information changes and speed at which responses must be made. Some jobs, however, require constant monitoring in real time, or close to it, because the activities that you track are happening right now and delays in responding can't be tolerated.

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