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Natural and man-made disasters, such as earthquakes, floods, plane crashes, high-rise building collapses, major nuclear facility malfunctions, pose an ever-present challenge to public emergency services. Disasters may result in a large volume of responders arriving on-scene to provide assistance to victims. Coordination of responding resources is a major problem in disasters. This paper introduces a decision support framework built on rapid information collection and resource tracking functionalities. Based on this information collected from emergency response service agencies, operation research techniques are used to find an optimal solution for resource deployment and dispatching.
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