Project Management

Deloitte Consumer Pulse Survey: Post Health Care Reform Perceptions

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Executive Summary

The Deloitte Center for Health Solutions (DCHS), part of Deloitte LLP, conducted a survey of consumers in May 2010, to gauge their opinion about the U.S. health care system after the Patient Protection and Affordable Care Act (PPACA) was signed into law. According to the survey, while the majority of consumers are satisfied with their current health care coverage, many have concerns about potential changes from PPACA. Concerns include health insurance coverage, access to quality health care and potential cost increases. In addition, the majority of consumers said that they are at least somewhat knowledgeable about PPACA. Overall, 36 percent of all adults surveyed think they will be "Better off" as a result of reform; 43 percent think that they will be "Worse off".46 percent of the uninsured think they will be "Better off," which is statistically different from those with Medicare (26 percent) and those that are individually insured (26 percent).Overall, 67 percent of all adults surveyed think that "In the long-term the reform bill will increase access to health insurance coverage for most of the uninsured;" 71 percent of those with ER-provided coverage think this, which is statistically different from those with Medicare (57 percent).Seventy-six percent of all adults surveyed think that "The cost of the reform bill will be higher than expected;" 82 percent of those with ER-sponsored coverage think this, which is statistically different from those with Medicare (73 percent), individually insured (68 percent) and the uninsured (62 percent).

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