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How do poor decisions happen to good companies, even in organizations with great reputations and strong management? They happen because too many companies rip a page from the "Best practices playbook" without carefully considering whether those practices really apply to their unique situations. While offshoring back office operations might make perfect sense for one company, it could be a dead-end for another. While consolidating product development onto a single platform might be an effective solution for one manufacturer, it might carry greater risks for a company in the same business on the other side of the world. It's helpful to frame choices as debates - a healthy discussion of options, immediate impacts and long-term consequences.
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