Enterprise 2.0

Dimensional Research: Uncovering the Business Value of IT Service Management: Five Ways HP Service Manager Can Make You a Hero

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Executive Summary

Meeting escalating internal and external customer demand with fewer IT resources while still complying with legal and regulatory requirements heightens the need for robust, enterprise- class service management solutions. So, how are your peers handling this challenge?

Access this research report to find out. This study discusses how 11 different customers, across a wide range of industries, deployed HP service manager to improve their ITSM strategy. Discover the results they achieved and realize how your organization could similarly benefit from this advanced service management technology.

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