IT Employment

Do Call Centers Promote School Enrollment? Evidence From India

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Executive Summary

Globalization has changed job opportunities in much of the developing world. In India, outsourcing has created a new class of high-skill jobs which have increased overall returns to schooling. Existing evidence suggests education broadly responds to this change. The authors use microdata to evaluate the impact of these jobs on local school enrollment. They merge panel data on school enrollment from a comprehensive school-level administrative dataset with detailed data on Information Technology Enabled Services (ITES) center location and founding dates.

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