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For small business owners, social media can be an awesome way to humanize your business, to give your company a human face and a personality, and directly connect with customers or prospects, and all that. But beware of the Social Media Remorse, based on the tendency toward TMI (Too Much Information). Some caution is especially wise now, as recent changes to Facebook's default privacy settings are slipping user's profiles into search results. The newly proposed features are stirring up controversy in Congress, as well as creating privacy concerns among users.
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