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In the Butler Group's opinion, there is a growing market for personalised customer communications as competition in all market sectors intensifies.DOC1 Suite from Pitney Bowes is an electronic document composition application that enables organisations to turn documents such as statements into highly personalised communications. In today's modern world, customers want to receive their correspondence in their preferred choice, this could be via e-mail, SMS, or print and organisations must cater for a variety of delivery requirements. Read this report to learn more on personalised communications and how this can benefit your organisation.
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