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During the start of the new millennium, when the Internet was initially being widely adopted for business, there was a belief that the proliferation of e-commerce would rapidly eliminate the use of paper in business transactions. Yes, the transition from paper to e-commerce was all the rage. However, like many things associated with the early Internet boom, those presumptions proved to be untrue. Document imaging involves the conversion of paper to an electronic format such as a TIFF, JPEG or PDF file. Technology like automated workflows and character recognition (OCR/ICR) can be applied to electronic images to speed along their processing. One key advantage to document imaging is that it can upgrade the efficiency of paper-based transactions closer to the levels of e-commerce transactions.
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