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Dell, powered by Altiris technologies from Symantec, wants to illustrate in published claims how Dell's management solutions will simplify IT management operations in contrast to HP's solutions. Ptak, Noel & Associates LLC (PNA) was commissioned to validate the accuracy of these claims. To start the validation process, they defined their case study environment as a mid-sized business with 3000 managed physical nodes spread across three sites. They choose a subset of management activities and routines that many IT administrators perform frequently. Next, they examined the functionality required to achieve a basic level of competence. They worked with independent service consultants to define the configuration of competing solutions for their case study environment.
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