Date Added: Oct 2011
The purpose of this paper is to identify Knowledge Management (KM) dominant success factors in an academic institute. In today's competitive business environment, KM is increasingly recognized as a significant factor in gaining a competitive advantage. To obtain such competitive advantage, companies must know how to manage organizational knowledge effectively and optimize the knowledge processes within an organization. KM success factors have been investigated in many studies, but there has been no sufficient examination of the dominant success factors of KM in academic institution. There is a need to find dominant factors that can be used to make an accurate assessment of the KM success or effectiveness.