Data Management

Driving Cost Efficiency With Business Process Knowledge Management

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Executive Summary

Business Process Knowledge Management (BPKM) is a holistic approach to management of people, process and technology in order to optimize operational excellence. It may be thought of as a "Marriage" of Business Process Management (BPM) and Knowledge Management (KM), either of which may be considered as an independent practice area but are certainly not mutually exclusive. As process and related knowledge are interdependent emphasizing the functional relationship between the two leverages the organization's success potential.

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