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Change is inevitable, especially when it comes to management of IT environments. The key to efficient provisioning and patch management is the creation of superior change management processes, which aims at automating all stages of the patching process. A change management process can not only minimize unplanned changes and reduce unplanned downtime, but also help in audit, compliance and management reporting. This white paper outlines a four-phased approach toward building a change management system for patch management and the various system management features that can be used to achieve it.
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