Big Data

Driving Growth And Innovation In China?s Telecommunications Marketplace

Download Now Date Added: Nov 2009
Format: PDF

Customer-centricity is critical to achieving high performance for today's communications, high-tech and media companies. Organizations now must compete more than ever on how well they understand their customers, how they enable customers to interact in a Web 2.0 world, and how they harness the information and data about those customers across multiple touchpoint.