Driving Performance With Embedded Business Intelligence Analytics in Your Voice Application: Turning Customer Data Into Customer Service Excellence for Competitive Advantage

Maintaining profitability through difficult times is the product of company investment decisions that are weighted with greater-than normal significance. Going above and beyond to keep clients satisfied following an economic downturn is the key to gaining high returns. Thus, embedded business intelligence in once voice application remains one of the most expedient means of answering the problems of an economic downturn. Using embedded BI analytics, enterprises can improve customer service, lower operational costs and increase profitability. BI intelligence can see enterprises out of an economic downturn unscathed - or even stronger than when they entered it. Angel Caller First Analytics provides enterprises with new levels of insight by unlocking the information value hidden in the voice applications.

Provided by: ANGEL Topic: Tech & Work Date Added: Sep 2010 Format: PDF

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