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As companies restructure, downsize, and reinvent themselves, the new roles being created tend to be team-oriented. Organizations are becoming flatter, leaner, and more agile. A prominent feature of effectiveness today is satisfying customer needs. Many jobs and projects are becoming increasingly complex, less time-bound, and global in scope. All these factors collectively are making it increasing difficult for one person to perform a single job. The contemporary workplace uses teams as the basic work unit (e.g., surgical units, airplane crews, research and development teams, production crews).
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