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E-Learning Success in Action! From Case Study Research to the Creation of the Cybernetic e-Learning Management Model

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Executive Summary

This paper reports the use of e-Learning in practice based on a structured and embedded participatory observation and the tracking of activities by conducting a case study including two cases in an international environment of BMW Group as an international acting organization. The observations aimed at two different research goals; first, to identify real existing problems and therefore the need-for-action when using e-Learning in professional organizational context; secondly, to observe and analyze structures supporting successful e-Learning based on the conclusions and research hypotheses produced in previous literature review.

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