IT Policies

Economic Challenge and Capacity Management: Increasing Value and ROI From Capacity Management - A Maturity Model

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Executive Summary

During times of economic stress, pressures on IT can become seemingly insurmountable. Requirements to "Ensure business services" and "Optimize availability" - challenging enough when budgets were more open, become extremely challenging. Spending freezes or significant reductions in capital infrastructure are common. However, just because the hardware or software acquisition budgets have been shrunk or frozen, doesn't mean the requirement to ensure business service uptime, availability and performance lessens. These challenges make the ability to business justify Capacity Management more critical than ever. Whether one has formalized processes - and the tools to accompany them, or one simply recognize the need to "Get started" with Capacity Management, it is critical that one be able to optimize the delivery of Capacity Management within the organization.

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