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In normal economic conditions, the option of outsourcing - delegating the supply to third parties, through the terms of service-level agreements - is encouraged by a number of factors. Heightened competition and the need to constantly improve the price-quality relationship requires companies to free up nonvital resources in order to focus their efforts and capabilities on the core business, which is what gives true value to their customers. Moreover, the growing complexity of processes, the incessant sophistication of technology, the shortening of life cycles, changing demands, and the need for highly qualified personnel suggest turning increasingly more to cooperation with specialized companies.
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