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With China's business environment undergoing fast and significant change - partially driven by the introduction of information and communication technologies into business relationships - managers now need to be more effective than ever in implementing change within their organisations. But just how effective are they? According to the author, the truth is that the vast majority of change projects in organisations fail, some miserably. Failure in this case, he says, means that performance targets are not achieved, as new ways of operating are not integrated and adopted to the extent that would allow organisations to profit from them.
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