Leadership

Effectively Managing Change In Your IT Modernization Effort

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Executive Summary

The management of change is the common thread that will ultimately determine the success of any Information Technology (IT) modernization initiative. In any project, whether a systems implementation, business process re-engineering, or organization restructuring, sustainable change is only achieved if the change is effectively managed. For organizations seeking to reduce operational costs while improving their service delivery in a market-driven environment, the challenge is to evolve their IT infrastructure and supporting organizations while maintaining an effective operational environment.

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