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Without question, email has become the business world's communication tool of choice, forever altering the ways in which it exchange information and conduct professional relationships. Consequently, many employers find themselves drowning in email-related risks as they struggle to manage the use - and curtail the abuse - of what was originally conceived as a time-saving, productivity-enhancing technology tool. An increasingly litigious business environment and heightened regulatory oversight bring new and potentially costly challenges to corporate email systems. In spite of the risks, however, many employers have yet to adopt best practices, policies, and procedures to ensure the successful management of corporate email and electronic business records.
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