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The authors consider optimizing the control of the wide-area link of home routers based on the needs of individual users instead of assuming a canonical user. A careful user study clearly demonstrates that measured end-user satisfaction with a given set of home network conditions is highly variable - user perception and opinion of acceptable network performance is very different from user to user. To exploit this fact the authors design, implement, and evaluate a prototype system, EmNet that incorporates direct user feedback from a simple user interface layered over existing web content. This feedback is used to dynamically configure a Weighted Fair Queuing (WFQ) scheduler on the wide-area link.
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