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The purpose of this paper is to investigate the actual benefits of Radio Frequency Identification (RFID) on supply chain performance through the empirical evidence obtained from the earlier adopters of RFID technology. For retailers, RFID can reduce stockouts, improve inventory accuracy, increase sales and speed up goods receipt. Benefits for logistics providers include improvements in receiving, shipping and inventory control processes and various yard management activities. Manufacturers have used RFID to design more efficient production systems, increase capacity, decrease lead time, curtail theft and reduce tool expenditure. Forward and closed-loop supply chains have also benefited from RFID implementations.
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