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Electric utilities are reliable, ubiquitous providers of essential services, but have often been seen as resistant to change and innovation. Smart grid initiatives are rapidly reversing this perception, as utilities take a leading role in technological innovation and the efficient use of natural resources. With smart grid applications, utilities can increase operational efficiencies, improve service quality, and save on costs. To make these achievements possible, utilities need to transform the way they operate their business - how they generate power, and how they deliver it to the end customer.
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