Outsourcing

Enabling High Performance By Connecting Accenture's People To The Resources

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Executive Summary

The enterprise search functionality within Accenture's intranet connects employees with each other and with critical information used in selling or delivering work to clients. Accenture has long known that the ability to access, share and use timely information is critical for organizations looking to achieve high performance. Accenture, itself, is a prime example of the information-driven enterprise. For years, the company has captured its experience, research and insights in thousands of documents and knowledge assets. The enterprise search team established the core scenarios around which employees used search functionality on the Accenture Portal, the central information access point for employees connecting to the intranet. The team learned that the users search for opportunities such as sales information and tools or collegial expertise.

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