Enabling User Involvement in Trust Decision Making for Inter-Enterprise Collaborations
Trust decisions on inter-enterprise collaborations involve a trustor's subjective evaluation of its willingness to participate in a specific collaboration, given the risks and incentives involved. The authors have built support for automating routine trust decisions based on a combination of risk, reputation and incentive information. To handle non-routine decisions, they must provide human users with a way to interface with this system and gain access to supporting information. Current collaboration management systems are missing the concepts, processes and interfaces for enabling user involvement.