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Executive Summary Maintaining physical desktops and applications typically requires time-consuming desk-side visits, reduces user productivity, delays support response, allows configuration drift, exposes data, reduces mobility, and increases costs. Automation software helps, but really just masks the fundamental problems of traditional physical desktop management. Endpoint virtualization - including server-hosted or local desktop virtualization, application virtualization, and streaming technologies - solves many of these problems by separating the user environment from the physical hardware. The virtual desktop or application environment is maintained or even hosted centrally, and delivered to the end user across the network, eliminating many of the problems of maintaining distributed desktop systems.
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