Engage: 5 Customer Experience Trends Impacting South East Asian Businesses

In late 2015 Fifth Quadrant undertook research, commissioned by LogMeIn, to record consumers’ thoughts on and experiences with B2C (Business to Consumer) organisations in IT services, telecommunications and retail with an online presence.
From the data, five key trends stood out. This book takes a look at these trends and what they mean for businesses across South East Asia.
By leveraging the lessons derived from the research businesses can better serve their customers, driving increased loyalty and customer success.

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Stay up to date on the latest in technology with Daily Tech Insider. We bring you news on industry-leading companies, products, and people, as well as highlighted articles, downloads, and top resources. You’ll receive primers on hot tech topics that will help you stay ahead of the game. Delivered Weekdays

Resource Details

LogMeIn logo
Provided by:
LogMeIn
Topic:
Consumerization
Format:
PDF