Date Added: Jun 2010
The evolution of the global economy is redefining the paradigm of business continuity. Most businesses can no longer afford to operate only in their native time zones, but are mandated to operate round the clock. This puts a very heavy burden on Information Technology (IT) groups because the operational windows set aside for planned downtime of the data center are reduced. IT groups are forced to perform most of the operational tasks within and across data centers in a very limited amount of time in order to adhere to the Service Level Agreements (SLAs) defined for business continuity, while the procedures and processes defined for unplanned outages remain the same. This implies that IT departments need to adapt and innovate to provide the required SLAs.