Enterprise Microblogging Tool to Increase Employee Participation in Organizational Knowledge Management

In this paper, the authors introduce and study the micro-blogging tool as one of the tools of Web 2.0 for increase participation of users in knowledge sharing and transmission of experiences. Case study data from 10 months activity of system and the results of the survey from employees who use the system show that the use of these systems in order to increase awareness, increase employee participation in organizational criticism and suggestions are very efficient.

Provided by: Advances in Computer Science : an International Journal (ACSIJ) Topic: Big Data Date Added: May 2013 Format: PDF

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