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In the 1990's, the common definition of 'Best IT' was 'best ERP system'. IT leaders were encouraged to believe that one system could be procured and deployed to support all essential business continuity processes of the enterprise whilst at the same time provide a single version of the truth. That was then. The 2000's has become a battle to win communities and this has moved the value focus of computing out of the data centre and into the portal where people networks and the consumption of knowledge are the winning tickets.
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