Data Management

Enterprise wide Support for Business Critical IT

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Executive Summary

IT managers have been capitalizing on the increasing power and sophistication of industry-standard x86 servers and other platforms that not only deliver superior processing power but are also key technical drivers behind trends such as virtualization, cloud computing and converged infrastructures. However, many firms have overlooked a serious vulnerability. The support services companies rely on to keep their IT environments up and running efficiently haven’t always kept pace with the growing importance and complexity of their IT environments.

Given its expertise in most of the hardware and software components of today’s virtualized and converged IT infrastructures, HP has a deep understanding of what it takes to keep these environments running smoothly and reliably. Already one of the world’s leading providers of support services, HP recently redesigned and simplified its services portfolio to better match the terrain of today’s industry-standard IT landscape.

At the top of the HP support services hierarchy resides a new environment-wide offering, HP Datacenter Care, which can be custom-configured to meet the support service needs of any company whose business viability and success depends on a smooth-functioning and always-on IT engine. Learn how this service can be tailored to your needs, using any of the elements of HP Foundation Care (reactive support) and HP Proactive Care (reactive and proactive support).

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