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Enterprise resource planning software requires full support from top management at the time of implementation, selection, customization etc. During implementation, organization may require to change some business processes to meet the software standards, which are industry specific standards. Business process can not be change without top management support. It is quite necessary to change some of the business process. It helps in implementation. If you are not willing to change any business process you may go for customization. But, customization is costly and not good for any ERP project. Little bit customization is ok, but too much customization will affect your ERP project. It will increase your project duration, budget, and increase the risk of implementation failure.
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